Provide your information so we can keep you updated on all communication regarding your reservation.

Only complete this form when you are ready to book your reservation.

[Complete Guest Information Form]

Within the form, you’ll select whether you’d like to:

• Guided Option - I would like my travel advisor to complete my booking and manage my reservation

• Autonomous Option- I would like to personally book on Melania & Davian’s room block site (Invitation Code: Love)

  (You will complete booking and your travel advisor will help you manage your reservation)

There’s no right or wrong choice - Love + Leisure will help you every step of the way no matter which option you select.

⚠️ Note: Guests booking single occupancy must book through the travel advisor.

• Guided Option:
  Briana from Love + Leisure Boutique Travel will contact you directly to provide your quote after you complete the guest information form, answer questions, and guide you through confirming your booking.

• Autonomous Option:

  For guests that prefer a self service approach. You may proceed directly to Melania & Davian’s room block site (Invitation Code: Love).

  With this option, you’ll have more autonomy in managing your reservation online, but Briana and the Love + Leisure team will still guide you every step of the way and answer any questions to make sure your travel is smooth and stress-free.

There’s no right or wrong choice - Love + Leisure will help you every step of the way no matter which option you select.

⚠️ Note: Guests booking single occupancy must book through the travel advisor.

Love + Leisure will provide a personalized quote within 48 business hours (Monday–Friday).

Please note: weekends and holidays are excluded from the 48-hour timeframe.

• Your payment schedule is as follows:

• First Deposit: $100 per room (nonrefundable & nontransferable) due at time of booking (+ insurance if selected)

• Second Payment: 30% of package price due January 1, 2026

• Final Payment: Balance due February 13, 2026

The resort requires that all reservations follow the payment milestones outlined. Guests may make a payment at any time, as long as these deadlines are met.

• Flexible payment plans are available.

• Guests may make a payment at any time.

To make payments,

• Request a secure payment from Briana at briana@loveleisuretravel.com

or

• Use the Credit card authorization form

or

• Log into your account (this option is only available if you booked on your own).

We ask that all guests book through Melania & Davian’s secured group block at Hyatt Ziva Cancun. Please notify couple if you will be booking outside of the room block.

This ensures:

• Locked-in rates – You’ll receive the special contracted group pricing secured for the wedding.

• Guaranteed availability – Rooms in the group block are set aside specifically for guests until the booking deadline.

• Seamless coordination – Booking within the block allows the resort and wedding team to properly track your reservation, ensuring you are included in all group events and amenities.

• On-site support – Guests booked outside the block may not be recognized as part of the wedding group and risk missing out on key inclusions.

Love + Leisure will guide you through the booking process and payment schedule so your reservation is stress-free.

Rooms & Suites

• Private Balconies

• Swim-Up Suites

• Minibar stocked daily with water, beer, soft drinks, and snacks

• Bathrobes & Slippers

• 24-Hour Room Service

Dining & Drinks

• Unlimited Dining

• Endless Drinks

• 10 Dining Venues

• 7 Bars & Lounges

• Microbrewery

• Top Shelf Wines & Liquors

• Oceanfront Dining

Activities & Entertainment

• Non-Motorized Water Sports

• Aqua Cycling, Aqua Aerobics & Water Volleyball

• KidZ Club

• @Moods Teens Club

Resort Features

• 3 Infinity Pools

• Fitness Center

• Private Piers

• Free Wi-Fi

Absolutely!

Hyatt Club Level is an upgraded experience offering additional luxuries such as: Private check-in and check-out, and personalized concierge services.

Single Travelers ‐ Single occupancy rooms cannot be booked on the booking site site due to a limited amount of availability. Please reach out to your dedicated travel advisor, Briana to book your single occupancy room.

December 1, 2025

Deposit Schedule

• First Deposit: $100 per room (nonrefundable & nontransferable) due at time of booking (+ insurance if selected)

• Final Payment: Balance due February 13, 2026

Yes! Flexible payment plans are available to make your reservation more manageable. We highly encourage making monthly payments to avoid a lump sum on the due date.

• First Deposit: $100 per room (nonrefundable & nontransferable) due at time of booking (+ insurance if selected)

• Second Payment: 20% of package price due January 1, 2026

• Final Payment: Balance due February 13, 2026

Note, the resort requires that all reservations follow the payment milestones outlined. Guests may make a payment at any time, as long as these deadlines are met.

Request a secure payment from Briana at Briana@loveleisuretravel.com

or

Use the Credit card authorization form

or

Log into your account (this option is only available if you booked on your own).

• From booking to arrival: $100 non-refundable / non-transferrable deposit

• December 9 - January 7, 2026 - cancellations are subject to a 10% penalty

• January 8 - February 12, 2026 - cancellations are subject to a 30% penalty

• February 13, 2026 to date of travel - cancellations are subject to a 100% penalty

  Notice: If cancellation occurs, 100% of the deposit is non-refundable. We highly recommend trip insurance to protect your vacation investment.

No, it is recommended to use google.com/flights or Hopper app to arrange your own flights. These websites allow you set price alerts and book based on your preferred flight schedule.

• Guests should fly into Cancún International Airport (CUN). The resort is approximately 15–20 minutes away by transfer, which can be arranged through Love + Leisure.

Yes! Cancun is surrounded by amazing adventures; cenotes, Mayan ruins, catamaran sailing, and more.

Love + Leisure can help you arrange excursions to make the most of your trip or you can explore HERE.

We strongly recommend purchasing travel protection. This protects your investment in case of illness, unexpected cancellations, or travel interruptions. You’ll be able to select insurance during the booking process.

View Trip Protection from Classic Vacations HERE (must be added before balance is paid in full).

All bookings are subject to the Terms & Conditions provided on the Guest information form, with your quote, and in the booking process which include cancellation deadlines and penalties. Please review these carefully before booking.

This is the most common question we get from people traveling to Mexico. From breast milk, to live animals, to medicine, to cigarettes, or even gift bags for your wedding, etc. You need to be aware that if you are coming from ANY country outside of Mexico there will be some limitations on what you can bring into Mexico. The same goes for what you can take OUT of Mexico upon your departure. Because this is a CUSTOMS question it is best that you check with your nearest MEXICAN CONSULATE prior to your trip.

Here is a link to Mexican Consulates around the world: Mexican consulates around the world

Please be aware that we WILL NOT answer emails regarding CUSTOMS questions as we are not authorized to give official information. Please contact your nearest Mexican Consulate for details and documentation.

• For U.S. passport holders:

  • A valid passport is required with at least 6 months validity beyond your travel dates.

  • A tourist card (Forma Migratoria Múltiple) is provided upon arrival in Mexico and must be retained until departure.

  • Travelers to Quintana Roo (Cancún, Playa del Carmen, Tulum, etc.) are also required to pay a Visitax, approximately $18 USD per person, which can be paid online prior to travel or upon arrival. Proof of payment may be requested at the airport. (VIEW HERE)

  • VIEW FULL ENTRY REQUIREMENTS HERE

  • (Non-U.S. citizens should check requirements specific to their nationality.)

Guests have the option to add round-trip transfers between Cancún International Airport (CUN) and Hyatt Ziva Cancun. Pricing is per person or per vehicle and subject to change until booked and paid.

[Complete flight form] if you purchased round trip airport transfers.

Provide flight information on the airport transfer form HERE (flight information will ONLY be accepted on the flight form)

• R/T Group Shared Non Stop Transfer Service to/from Cancun = TBD per person

  • Group transfer, meaning guests arriving or departing on the same flight or close to the same time, that can be mixed from the different existing terminals, may be placed in the vehicle together, with one hotel stop.

  • Personalized, bi-lingual greeting, assistance and baggage handling at airport for arrival.

  • Cold bottle of water

  • Baggage allowed: 1 regular size plus one carry on per person.

  • Maximum waiting time: 35 minutes

• R/T Standard Shared Multi-Stop Transfer Service to/from Cancun = TBD per person

  • No amenities

  • An average of three pick-ups or drop-offs to or from selected hotels.

  • Baggage allowed: 1 regular size plus one carry on per person.

  • Maximum waiting time: 1 hour

• R/T Concierge Service Private Vehicle Transfer to/from Cancun = TBD per car

  • Accommodates up to 6 passengers.

  • Non-stop service from airport to hotel.

  • Guests must arrive and depart on the same flight.

  • Vehicle capacities may vary.

*Transfer pricing subject to change until booked and paid*

If you need to make changes to your reservation (such as adjusting dates, room type, or guest details), please complete the Change Request Form here:
[ Melania & Davian Change Form]

Please note:

• All changes are subject to availability.

• Additional costs may apply depending on the type of change.

• Change requests are not confirmed until you receive written confirmation from Love + Leisure. (changes can take up to 10 business days)

• No changes can be made after February 1, 2026.

Briana from Love + Leisure will personally guide all clients, regardless of whether you select Book with Our Team or book on your own.

Email: briana@loveleisuretravel.com